Last Updated: January 1, 2023
This Privacy Policy describes how RazCrypto Gateway ("we", "us", or "our") collects, uses, and discloses your personal information when you use our cryptocurrency payment gateway services.
1. Information We Collect
1.1 Personal Information
When you register for our services, we collect:
- Full name and contact details
- Email address and password (encrypted)
- Business information (if applicable)
- Cryptocurrency wallet addresses
- Government-issued ID for verification (when required)
1.2 Transaction Information
For payment processing, we collect:
- Transaction amounts and cryptocurrency types
- Sender and recipient wallet addresses
- Transaction timestamps and blockchain hashes
- IP addresses and device information for security
Note: We never store your private keys or have access to your cryptocurrency funds.
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our payment gateway services
- Process transactions and prevent fraud
- Verify user identity (KYC/AML compliance)
- Improve our services and develop new features
- Communicate important service updates
- Comply with legal and regulatory requirements
3. Data Sharing and Disclosure
3.1 Third-Party Services
We may share information with:
- Blockchain networks to process transactions
- Compliance and fraud prevention services
- Payment processors and financial institutions
- Legal authorities when required by law
3.2 Business Transfers
In case of merger, acquisition, or asset sale, user information may be transferred as a business asset.
4. Data Security
We implement industry-standard security measures including:
- End-to-end encryption for all sensitive data
- Two-factor authentication (2FA) for accounts
- Regular security audits and penetration testing
- Cold storage for any cryptocurrency holdings
- Employee access controls and training
5. User Rights and Choices
You have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Delete your account and personal data
- Opt-out of marketing communications
- Withdraw consent for data processing
To exercise these rights, please contact our support team.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Authenticate users and maintain sessions
- Analyze service usage and performance
- Prevent fraudulent activities
You can manage cookie preferences through your browser settings.
7. International Data Transfers
As a global service, your information may be transferred to and processed in countries outside your residence. We ensure adequate protection through:
- Standard contractual clauses
- Data protection agreements with processors
- Compliance with applicable privacy laws
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children without parental consent.
9. Policy Updates
We may update this policy periodically. Significant changes will be communicated through email or service notifications.
10. Contact Us
For privacy-related inquiries or concerns:
- Email: [email protected]
- Support Portal: https://support.razcrypto.com
- Mailing Address: [Your Company Address]
This policy was last updated on January 1, 2023